Privacy Policy
Fraud Training Limited is totally committed to protecting our customer's privacy and complying with UK and EU Data Protection laws.
Data Controller Details
Fraud Training Limited is the data controller responsible for collecting the personal data required in running the operations of the business. You can contact us through the contact page of the website or using the details below.
Fraud Training Limited
Little Shallows
Shallows Lane
Boldre
Lymington
SO41 8PB
ICO Registration Reference: ZB225122
Information that we collect
We will collect personal information from you when you complete the ‘Contact Form’ on our website (https://www.fraudtraining.uk/contact.html) to make a booking or make an enquiry. We will also collect personal information from you if you book by telephone or contact us by email.
The information we collect may include your title, name, job title, business address, business email address and telephone number. If you choose to pay by credit or debit card then the necessary payment details will be collected through a secure payment gateway. We do not store or otherwise process your credit card details directly.
We do not collect any special personal data (such as health, disability, race, etc.) unless you wish to make us aware of special circumstances where it may be necessary to make reasonable adjustments when running our virtual courses.
How we use the information
It is necessary for us to collect the personal information of customers who agree to purchase our services in order to run our business and provide and receive payment for those services effectively. We take all necessary measures to ensure the privacy and confidentiality of the information collected.
We will use your information to process your order for our services and to ensure that you receive all the necessary information to receive or access those services. We will also contact you to check that you were satisfied with the services you received.
If you book a training course then we may contact you with news about similar products or services that we think our customers will find relevant and of interest. You may opt-out of receiving such communications at any time by unsubscribing or contacting us via any of the means displayed on our website.
From time to time we may use your name or job title and company details (including company logo), when publishing feedback comments on the Testimonials page of our website or other marketing materials.
Our legal basis for processing your information
It is necessary for us to process the personal data you have supplied in order for us to fulfil the contract between you or your employer and Fraud Training Limited.
Further processing may be necessary to support the delivery of our services and the fulfilment of our obligations in the legitimate interests of the business.
We may process your information by sending you details of similar products or services to those previously delivered to you. This is also in the legitimate interests of Fraud Training Limited and in accordance with the Privacy and Electronic Communications Regulations.
How we store your information
Although transmission of information over the Internet cannot be guaranteed as one hundred per cent safe, once we have received your data we will use strict security procedures, data protection tools and anti-virus/hacking technology to prevent data loss or unauthorised access.
How long we retain information
We retain personal data relating to payments and accounts for the minimum statutory periods required by UK law.
We retain information relating to historic bookings and purchase to enable us to analyse the performance of the business over time and plan for the future success of the company. We only keep this information for as long as is necessary to perform this task.
Passing information to third parties
We will not sell, trade, transmit or otherwise pass on your personal information to a third party.
Copyright
International copyright and trademark laws protect the entire content of this website. The owners of the intellectual property and copyrights are Fraud Training Limited. You may not reproduce, republish, modify, copy, transmit, upload, post or distribute, in any manner, the material on the site, including text, graphics, media and code without prior written approval.
Getting in touch and dealing with issues
You are guaranteed certain rights under UK and EU data protection law which Fraud Training Limited will make every effort to meet. Not all these rights are absolute – for example where there is a statutory obligation to retain data. The rights conferred are as follows.
Changes to this policy
If we make changes to our privacy policy, we'll share details of these changes on this page. Please continue to check this page to ensure that you are always aware of any changes.
Concerns or complaints
You can contact us regarding this Privacy Policy using the details set out above. Should you wish to make a complaint, you may also contact the Information Commissioner's Office using the details set out on its website, which is currently: https://ico.org.uk/global/contact-us/.
Data Controller Details
Fraud Training Limited is the data controller responsible for collecting the personal data required in running the operations of the business. You can contact us through the contact page of the website or using the details below.
Fraud Training Limited
Little Shallows
Shallows Lane
Boldre
Lymington
SO41 8PB
ICO Registration Reference: ZB225122
Information that we collect
We will collect personal information from you when you complete the ‘Contact Form’ on our website (https://www.fraudtraining.uk/contact.html) to make a booking or make an enquiry. We will also collect personal information from you if you book by telephone or contact us by email.
The information we collect may include your title, name, job title, business address, business email address and telephone number. If you choose to pay by credit or debit card then the necessary payment details will be collected through a secure payment gateway. We do not store or otherwise process your credit card details directly.
We do not collect any special personal data (such as health, disability, race, etc.) unless you wish to make us aware of special circumstances where it may be necessary to make reasonable adjustments when running our virtual courses.
How we use the information
It is necessary for us to collect the personal information of customers who agree to purchase our services in order to run our business and provide and receive payment for those services effectively. We take all necessary measures to ensure the privacy and confidentiality of the information collected.
We will use your information to process your order for our services and to ensure that you receive all the necessary information to receive or access those services. We will also contact you to check that you were satisfied with the services you received.
If you book a training course then we may contact you with news about similar products or services that we think our customers will find relevant and of interest. You may opt-out of receiving such communications at any time by unsubscribing or contacting us via any of the means displayed on our website.
From time to time we may use your name or job title and company details (including company logo), when publishing feedback comments on the Testimonials page of our website or other marketing materials.
Our legal basis for processing your information
It is necessary for us to process the personal data you have supplied in order for us to fulfil the contract between you or your employer and Fraud Training Limited.
Further processing may be necessary to support the delivery of our services and the fulfilment of our obligations in the legitimate interests of the business.
We may process your information by sending you details of similar products or services to those previously delivered to you. This is also in the legitimate interests of Fraud Training Limited and in accordance with the Privacy and Electronic Communications Regulations.
How we store your information
Although transmission of information over the Internet cannot be guaranteed as one hundred per cent safe, once we have received your data we will use strict security procedures, data protection tools and anti-virus/hacking technology to prevent data loss or unauthorised access.
How long we retain information
We retain personal data relating to payments and accounts for the minimum statutory periods required by UK law.
We retain information relating to historic bookings and purchase to enable us to analyse the performance of the business over time and plan for the future success of the company. We only keep this information for as long as is necessary to perform this task.
Passing information to third parties
We will not sell, trade, transmit or otherwise pass on your personal information to a third party.
Copyright
International copyright and trademark laws protect the entire content of this website. The owners of the intellectual property and copyrights are Fraud Training Limited. You may not reproduce, republish, modify, copy, transmit, upload, post or distribute, in any manner, the material on the site, including text, graphics, media and code without prior written approval.
Getting in touch and dealing with issues
You are guaranteed certain rights under UK and EU data protection law which Fraud Training Limited will make every effort to meet. Not all these rights are absolute – for example where there is a statutory obligation to retain data. The rights conferred are as follows.
- Request a copy of the personal information held about you
- Rectify information that is not correct
- Delete information held about you that is no longer necessary for another legitimate purpose
- Restrict your personal data from being processed by in some way by Fraud Training Limited
- Have a copy of your personal data supplied in a portable format
- Object to your information being processed in any way by Fraud Training Limited
Changes to this policy
If we make changes to our privacy policy, we'll share details of these changes on this page. Please continue to check this page to ensure that you are always aware of any changes.
Concerns or complaints
You can contact us regarding this Privacy Policy using the details set out above. Should you wish to make a complaint, you may also contact the Information Commissioner's Office using the details set out on its website, which is currently: https://ico.org.uk/global/contact-us/.